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NEED HELP. Ford Maverick Mechanical issues - Dealer Service don't want to do anything.

garn0

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I need some help from community to figure out what actions i need to take.

I've been having issues with my Hybrid XL Maverick 2022 since 2000 miles, currently it have 3400 miles approx.

Issues are:
- Vibrations when i release gas pedal on 20-35 mph. Car shakes pretty badly. Happens every day.
(This is post on reddit about it) link
- Super loud engine idle. Happens once in 2 weeks. Pretty often on remote start
(Youtube short video here) link
This what respond i got from Service Dealer.

Ford Maverick NEED HELP. Ford Maverick Mechanical issues - Dealer Service don't want to do anything. asrf2f4widma1

My tires are 235/65/R17.
So "Experienced" mechanic tells that by upgrading tires from 225 to 235 i am having all those vibrations.

The probably should tell, that my Bedliner is causing all those engine issues as well.

I do not know what should i do at this point.
Service department is completely useless. They just looking for excuses for every thing.

I still have my default tires, but i think even after replacing them and bridging to dealership servce.
They probably will tell "Oh we dont know what the issue is, resolve it with Ford".

When i initially brought car, they said "We cant diagnose an issue because we dont have a tool which cost 5000$" and we are not gonna pay that money for a tool.

All experience so far was horrible, 3 month of wasted time and 0 output.

What should i do?
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bgn

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Clubs
 
Step 1: Find another dealer and schedule an appt with them.

Step 2: Call Ford customer service and tell them about your experience so far, then explicitly ask for a field technician to come out and look at it if that dealer can't help you.

Step 3: Get acquainted with your state's lemon law. In WA, if it's in the shop for more than 30 days, a vehicle is eligible for a repurchase.
 
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OP
garn0

garn0

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Step 1: Find another dealer and schedule an appt with them.

Step 2: Call Ford customer service and tell them about your experience so far, then explicitly ask for a field technician to come out and look at it if that dealer can't help you.

Step 3: Get acquainted with your state's lemon law. In WA, if it's in the shop for more than 30 days, a vehicle is eligible for a repurchase.
it is my 2nd dealer so far.
The first one said pretty much "We dont know". Probably tires.

2nd Dealer pull that records. And said the same BS.
 

OrangeBlue

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Sell it, buy something else
 

Dadmezz

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Change the tires back to originals and see if issue goes away. If it goes you have your answer. If not. Ford will not have tire excuse any longer.
 

gte105u

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Change the tires back to originals and see if issue goes away. If it goes you have your answer. If not. Ford will not have tire excuse any longer.
This. I get its a PITA, but not rocket science. Eliminate the excuse, see what happens. Who knows, maybe it is the tires (I know probably not but could be).
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